Shoe Buying, Returning & More
PLEASE READ CAREFULLY
- There is a 15% restocking fee on shoe returns &/or exchanges.
- Shoes must be returned within 21 days of receipt.
- Shoes & their boxes must be in brand new condition.
- Shoe returns need prior approval & an RA number.
- Shoes must be returned directly to the manufacturer.
DETAILS YOU NEED TO KNOW
- Shoe boxes must be kept intact.
- Do not attach shipping labels to the shoe box.
- Your RA number must be clearly written on your box.
SHOE RETURN & EXCHANGE POLICY
We can refund or exchange your shoes at no cost to you. E-mail us your name, order number & pictures of the damaged shoes. We will respond with an RA number and address to return the shoes to.
STYLE OR FIT ISSUES:
You will be charged a 15% restocking fee on all shoe orders. You will also be responsible to pay the cost of shipping the item back to the manufacturer and also to ship them back to you. This gets crazy expensive, so please ask questions & order carefully! E-mail us for an RA number: firstname.lastname@example.org